Survey Uncovers Global Trends in Technology and Social Media Use Among NGOs

Survey Uncovers Global Trends in Technology and Social Media Use Among NGOs

PR Newswire

RESTON, Virginia, Feb. 12, 2018

Public Interest Registry and Nonprofit Tech for Good Release the 3rd Annual 2018 Global NGO Technology Report

RESTON, Virginia, Feb. 12, 2018 /PRNewswire/ -- Public Interest Registry, the nonprofit operator of the .org domain, and Nonprofit Tech for Good today released the results of the "2018 Global NGO Technology Report." The third annual report analyzes how non-governmental organisations (NGOs) worldwide use web, email and mobile technology, online fundraising tools and social media, as well as manage data and security.

The report details the key findings from a survey of 5,352 NGO respondents from 164 countries across Africa, Asia, Australia & Oceania, Europe, North America and South America. The report provides insight on the online and mobile communication tools NGOs around the world use to promote general awareness, communicate with core audiences and raise funds from donors, as well as an analysis of those online tools and comparisons of regional usage. New findings this year also uncover how NGOs implement data management and security software.

Key findings globally include:

"The findings from the 2018 report confirm that NGOs worldwide are rapidly expanding their use of technology and with increased reliance on technology, comes increased data management and security needs," said Heather Mansfield, founder of Nonprofit Tech for Good. "For the first time, this year's report provides benchmarks for managing and securing organizational and donor data. NGOs lag behind the private sector in this area and by providing benchmarks, we hope to inspire NGOs to modernize their data management and security practices."

Key findings from Africa include:

Key findings from Asia include:

Key findings from Australia & Oceania include:

Key findings from Europe include:

Key findings from North America include:

Key findings from South America include:

"The annual Global NGO Technology Report not only shows how the internet can help organisations communicate and collaborate with stakeholders, but how it can serve as a powerful force for change when coupled with various technology tools," said Brian Cute, CEO of Public Interest Registry. "This is an important research initiative, bringing together partners from various industries to ultimately support organisations around the world as they seek to better understand and take advantage of technology that can help them actualizing their important social missions."

The Global NGO Technology Report is supported by various global partners that encourage the participation of NGOs in the survey – particularly those located in emerging nations – to ensure a diverse, balanced understanding of how NGOs worldwide use technology. Partners include Al Qasimi Foundation, Arab Foundations Forum, Blackbaud Institute, CIVICUS, CONCORD Europe, Estudio de Impacto, Greater Public, Infoxchange,, Museu da Pessoa, Nigeria Network if NGOs, Philanthropy Circuit, Tech Trust and TechSoup. For more information on the survey's findings, methodology and to download the full report, please visit: The report is also available in the following languages:

About Public Interest Registry
Public Interest Registry is a nonprofit organisation that operates the .org top-level domain — the world's third largest "generic" top-level domain with more than 10.3 million domain names registered worldwide – and the .ngo and .ong domains and OnGood community website. Public Interest Registry also operates four Internationalized Domain Names to support and encourage local language use of the Internet.  As an advocate for collaboration, safety and security on the internet, Public Interest Registry's mission is to educate and enable the global noncommercial community to use the internet more effectively, and to take a leadership position among internet stakeholders on policy and other issues relating to the domain naming system. Based in Reston, Virginia, USA, Public Interest Registry was founded by the Internet Society ( in 2002.

About Nonprofit Tech for Good
With nearly 100,000 monthly visitors and more than one million followers on social networks, Nonprofit Tech for Good is a leading social and mobile media resource for nonprofit professionals. Created and managed by Heather Mansfield, Nonprofit Tech for Good focuses on providing valuable, easy-to-understand information, news, and resources related to nonprofit technology, online communications, and mobile and social fundraising.

Media Contact:
Krystin Williamson, Allison+Partners for Public Interest Registry 
(619) 342-9383

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