York revealed as UK's friendliest city, as Aviva research finds the nation's community spirit is strong - but millions are without access to pubs and gyms

York revealed as UK's friendliest city, as Aviva research finds the nation's community spirit is strong - but millions are without access to pubs and gyms

PR Newswire

LONDON, June 24, 2025

LONDON, June 24, 2025 /PRNewswire/ -- The United Kingdom is more united than people may think, according to a new study from Aviva.

The survey of more than 6,000 UK adults finds nearly three quarters (74%) of people think their communities are friendly, while a similar number (73%) trust their neighbours. Nearly four in five (77%) UK residents also say their local community is a good place to live.

 

The UK's top 10 friendliest cities

 

York is revealed as the UK's friendliest city, while Exeter is pinpointed as the home of neighbourly trust. The top ten UK places for both categories are revealed as:

 


UK Cities: Friendliest Communities



UK Cities: Neighbourly Trust



My local community is friendly

% agree


I trust my neighbours

% agree

1

York

90.4 %

1

Exeter

92.1 %

2

Exeter

85.7 %

2

Aberdeen

83.3 %

3

Plymouth

84.9 %

3

Bath

81.4 %

4

Bath

83.7 %

4

Norwich

81.3 %

5

Aberdeen

83.3 %

5

Newcastle-upon-Tyne

79.6 %

6

Edinburgh

81.9 %

6

Chelmsford

79.2 %

7

Derby

81.3 %

7

York

78.8 %

8

Chelmsford

81.1 %

8

Peterborough

78.0 %

9

Cardiff

79.3 %

=9

Cambridge

77.1 %

10

Brighton & Hove

78.9 %

=9

Derby

77.1 %




10

Leeds

76.7 %

 

And it's time to challenge the idea the UK's capital is an isolating and unfriendly place: 85% of Londoners* say being part of the local community is important, compared to 74% nationally.

Being part of a community is a key factor in quality of life

Aviva's research shows being part of a local community improves overall life satisfaction: 8 in 10 (83%) of those who feel they are part of their community are satisfied with their overall quality of life, in comparison to just 45% of people who don't feel part of their community.

And while people are largely in agreement that local community is important, there's room for improvement in terms of satisfaction with community life. While 74% of people nationwide think it is important to be part of their community, only 69% are satisfied with their local community, though the gap is lowest in the South East and Wales (two points respectively).

Community means people first, and the UK is seen as a green and pleasant land

Aviva asked the UK what they believe constitutes a local community. Overwhelmingly 'the people who live near me' was the most popular answer across all generations, showing human connection and proximity makes a community, not digital connections.

Access to green spaces matters to everyone and is often viewed as a necessity: 90% of respondents say it's important for them to have access to green space in their local community, and 79% are happy with the quality of their local green spaces. The cities with the highest levels of happiness with their green spaces are Plymouth, Brighton and Hove, Edinburgh and Bath.

However, Aviva's research suggests that many people do not have access to certain amenities in their local area. Nearly a third (32%) say they do not have access to pubs in their local community, while 42% say the same about libraries and 46% have no access to gyms, sports and fitness centres in their area. Perhaps ironically, 56% say they don't have a community centre in their local community.

Claudine Blamey, Chief Sustainability Officer, says: "Like all countries, the UK faces challenges, but we also have great opportunities and strengths, particularly in local communities, as this research shows. Aviva is here to help overcome the challenges and make the most of the opportunities.

"This research shows just how deeply people value feeling part of a strong, connected local community. We are supporting people to get ready for the future with confidence, including by reinvesting an average of 2% of our group adjusted operating profit annually back into our communities. Over one million people are estimated to have benefitted from our community investment programmes in the UK, Ireland and Canada.

"Across the UK, from north to south and east to west, it's heartwarming to hear people feel they are part of friendly communities and trust their neighbours – and that being part of a community is having a positive impact on their wellbeing."

How Aviva is supporting the nation in 2025

Notes to editors:

*Study asked people living in Greater London.

More about the research:

More about Aviva:

Notes to editors

Infographic: https://mma.prnewswire.com/media/2715671/Aviva_UK_Friendliest_Cities_Infographic.jpg
Infographic: https://mma.prnewswire.com/media/2715673/Aviva_Neighbourly_Trust_Infographic.jpg
Logo: https://mma.prnewswire.com/media/2715670/Aviva_Logo.jpg

 

The UK's top 10 cities for neighbourly trust

 

 

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